Help

•  How to sign-up?
•  How to sign-in?
•  How to sign-out?
•  How to sign-out from all devices i am signed-in?
•  Why can't I stay signed in ?
•  Why do i randomly get signed out?
•  How to deactivate site sounds or change sounds volume?
•  How to change site languages?
•  What to do if i get a message like "Your browser is not compatible" or "Use a compatible browser"?
•  How to create a guide?
•  How to be co-author on a guide or other page?
•  How to remove an author or remove myself from authors?
•  How to format my text?
•  How to deactivate some magic code in my text?
•  How to preview my text?
•  What to do if i get the error "Wrong image type"?
•  What to do if i get the error "image too heavy"?
•  How to contact support?

How to sign-up?


Click the avatar from top bar, then 'Sign up'.

How to sign-in?


Click the avatar from top bar, then 'Sign in'.

How to sign-out?


Click your avatar from top bar, then 'Sign out'.

How to sign-out from all devices i am signed-in?


Change you password, so all devices you where signed-in with the option 'Stay signed in' will be no more able to access your account. To access again your account on these devices, you will need to sign-in on each device with your new password.

Why can't I stay signed in ?


• Be sure that cookies are enabled in your browser.
• Be sure to check 'Stay signed in' in the sign-in form.

Why do i randomly get signed out?


You may experience a random sign out of your account for security reasons or unusual behavior. In this case, manually signing back in should fix the problem.

How to deactivate site sounds or change sounds volume?


Click on the top right ≡ then click 'mute' or click somewhere in the volume bar to set the volume.

How to change site languages?


Click on the top right ≡ then choose your favorite languages.

What to do if i get a message like "Your browser is not compatible" or "Use a compatible browser"?


Update your browser or use a browser from below list:
Google chrome
Firefox
Internet Explorer
Opera
Safari

How to create a guide?


Click on the top 'Create' button then 'New guide'.

How to be co-author on a guide or other page?


To be co-author on an element, you must be invited by an author of the element. You can also ask an author an invite by private message. Once you received and accepted your invite, you will be able to edit the guide or page concerned!

How to remove an author or remove myself from authors?


Go to the page concerned then in the authors block, click on [✕] beside the user to remove or beside yourself if you want to remove yourself from the authors of the page.
NOTE: You can only remove authors that arrived after you in the author team. For example when you join a team you can't remove the users already there.

How to format my text?


Add magic code like [i]hello[/i], so hello will be in italic. View all magic codes at any moment by clicking on ? below your text!

How to deactivate some magic code in my text?


Just add [n] and [/n] around your text, and everything inside will be not formatted.

How to preview my text?


Click on the button with the magnifier below your text.

What to do if i get the error "Wrong image type"?


You must upload an image type like JPG, PNG or GIF. If you have an image with a different type, simply open it with an image editor such as Windows Paint, then save it as JPG, PNG or GIF. If the image name is like myimage.jpg but you still have the error, you can fix it by opening it in an image editor and overwrite it.

What to do if i get the error "image too heavy"?


• If the image is not a JPEG image, you can save your image under that format. Saving your image as JPG will reduce the image's weight. Simply open your image with an image editor such as Windows Paint, then save it as JPG.
• If the image weight is still too heavy, you must reduce its dimensions. Simply open the image with an image editor such as Windows Paint, then resize the image in smaller dimensions.

How to contact support?


Click here to access the contact support form.
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